You can also read this news on BH NEWS: Unexpected Market Turmoil: Binance Vows Compensation for Affected Trades
Saturday witnessed a dramatic slump in the cryptocurrency market, leading to various stablecoins, notably Ethena’s USDe, de‑pegging from the dollar. Binance, amidst this turmoil, acknowledged technical disruptions on their platform that aggravated user losses and pledged compensation for those impacted. Apologies for the service delays were issued by Binance’s Co‑Founder Yi He, along with CEO Richard Teng, who underscored their commitment to a fair compensation process.
Are You Eligible for Reimbursement?
Users who faced setbacks in futures, margin, and loan products due to the volatility between 00:36 and 01:16 Turkish time on October 11 will receive compensation. The affected trades utilized collateral in USDe, BNSOL, and WBETH. Binance’s management recognized the platform’s performance issues during this market upheaval, leading to unexecuted orders and subsequent losses. Yi He made it clear that users should report Binance‑related losses for assessment, specifying that natural market losses would not be reimbursed.
Ethena’s USDe’s value saw a sharp decline to $0.66, straying from its intended dollar peg, while BNB’s value dropped by 10 %. CoinGlass reports highlight the result: the downfall caused an enormous liquidation, wiping out 1.7 million investors. Centralized exchanges, through automatic sell‑offs and leverage positions, saw market‑cap reductions near $700 billion, with Binance witnessing nearly $1.4 billion in long positions and $981 million in short positions liquidated.
Will Compensation Be Processed Swiftly?
Yes, Binance has assured that compensation will be calculated based on the market‑price differential at 03:00 on October 11 compared to the user’s liquidation price and will be automatically processed within 72 hours. Additional claims outside the designated timeframe can still be submitted through official support channels, with a focus on progressively making payouts for asset‑management products.
Binance plans to adjust its risk‑management protocols, ensuring more frequent reviews and a weighted approach to redemption prices of affected stablecoins. By setting a floor price for these coins, Binance hopes to guard against abrupt market shocks, maintaining consistency in collateral monitoring. The company emphasized transparency and a targeted method for assessing user claims.
Key outcomes from this incident include:
- •Liquidation of approximately 1.7 million investment accounts
- •$700 billion reduction in total market capitalization
- •Implementation of advanced risk‑management strategies
- •Transparency and individual case evaluations for affected users
Acknowledging the mishap, Binance is determined to uphold its commitment to users and prevent recurrence. Richard Teng stated, “This incident serves as a learning curve. We are dedicated to not only rectifying but also improving our systems to prevent future occurrences.” Their planned improvements aim to bolster platform resilience and ensure user trust remains intact.